- MightyCall Help Center
- MightyCall Call Center Knowledge Base
- Team Management
Role Comparison
Feature | Agent | Manager | Administrator |
Access calls, messages, business numbers | ![]() |
![]() |
![]() |
Create & manage call flows | ![]() |
![]() |
![]() |
Buy, manage & delete business numbers | ![]() |
![]() |
![]() |
Set up & delete CRM integrations | ![]() |
![]() |
![]() |
Manage billing information | ![]() |
![]() |
![]() |
Create, edit & delete user groups | ![]() |
![]() |
![]() |
Add new users | ![]() |
![]() |
![]() |
Manage other users’ settings | ![]() |
![]() |
![]() |
Manage other users’ access to calls, messages & business numbers | ![]() |
![]() |
![]() |
Change user roles | ![]() |
![]() |
![]() |
Cancel the MightyCall account | ![]() |
![]() |
![]() |
* depends on the access provided by the Administrator; can add/manage only Agents
** depends on the access provided by the Administrator or Manager