--- title: MightyCall Call Center | MightyCall Help Center description: All about MightyCall Call Center solution, including the mobile & desktop apps. --- [Skip to content](https://support.mightycall.com/mightycall-call-center#main-content) [![Logo MightyCall 32x35](https://support.mightycall.com/hs-fs/hubfs/Logo%20MightyCall%2032x35.png?width=33&height=35&name=Logo%20MightyCall%2032x35.png)](https://support.mightycall.com/) - [View status page](https://status.mightycall.com/) - [Submit ticket](https://share.hsforms.com/1soAJALfaT0uWAbdbOnNPWA8ozk) - [Visit our website](https://mightycall.com/) Open main navigation Close main navigation - [View status page](https://status.mightycall.com/) - [Submit ticket](https://share.hsforms.com/1soAJALfaT0uWAbdbOnNPWA8ozk) - [Visit our website](https://mightycall.com/) - How can we help you? - There are no suggestions because the search field is empty. 1. [MightyCall Help Center](https://support.mightycall.com/) 2. [MightyCall Call Center](https://support.mightycall.com/mightycall-call-center) # MightyCall Call Center All about MightyCall Call Center solution, including the mobile & desktop apps. ## Profile & Settings - [Managing Your Profile](https://support.mightycall.com/managing-your-profile) - [Emergency (911) Address](https://support.mightycall.com/emergency-911-address) - [Call Forwarding Options](https://support.mightycall.com/call-forwarding-options) - [Call Answering Rules](https://support.mightycall.com/call-answering-rules) - [Greetings & Media](https://support.mightycall.com/greetings-media) - [Call Screening](https://support.mightycall.com/call-screening) - [Agent Statuses](https://support.mightycall.com/agent-statuses) - [Two-Factor Authentication](https://support.mightycall.com/2fa) See less ▼ ## Subscription & Billing - [Managing Your Account](https://support.mightycall.com/managing-your-account) - [Managing Your Subscription](https://support.mightycall.com/managing-your-subscription) - [Managing Your Billing Details](https://support.mightycall.com/managing-your-billing-details) - [Taxes & Fees](https://support.mightycall.com/taxes-fees) - [Refill Minutes](https://support.mightycall.com/refill-minutes) - [Add-ons](https://support.mightycall.com/add-ons) See less ▼ ## Payment Methods - [Paying with Credit Cards](https://support.mightycall.com/paying-with-credit-cards) - [Troubleshooting International Card Payments](https://support.mightycall.com/troubleshooting-international-card-payments) - [3D Secure (3DS)](https://support.mightycall.com/3d-secure-3ds) - [Paying with PayPal](https://support.mightycall.com/paying-with-paypal) - [Paying with Apple Pay](https://support.mightycall.com/paying-with-apple-pay) ## Auto Dialer - [Preview Dialing](https://support.mightycall.com/preview-dialing) - [Progressive Dialing](https://support.mightycall.com/progressive-dialing) - [Predictive Dialing](https://support.mightycall.com/predictive-dialing) - [Creating Campaigns](https://support.mightycall.com/creating-campaigns) - [Managing Record Lists](https://support.mightycall.com/managing-record-lists) - [Scheduling Campaigns](https://support.mightycall.com/scheduling-campaigns) - [Managing Campaigns](https://support.mightycall.com/managing-campaigns) - [Campaigns in Workspaces](https://support.mightycall.com/campaigns-in-workspaces) - [Campaigns in Call Log](https://support.mightycall.com/campaigns-in-call-log) - [Internal DNC List](https://support.mightycall.com/account-dnc-list) - [National DNC Registry Compliance](https://support.mightycall.com/national-dnc-registry-compliance) See less ▼ ## Calling & Messaging - [Webphone](https://support.mightycall.com/webphone) - [Business Messaging](https://support.mightycall.com/business-messaging) - [Conference Calling](https://support.mightycall.com/conference-calling) - [International Call Rates](https://support.mightycall.com/international-call-rates) - [International Phone Numbers](https://support.mightycall.com/international-phone-numbers) - [Voicemail Drop](https://support.mightycall.com/voicemail-drop) - [Voice to Text](https://support.mightycall.com/voice-to-text) - [Telephony User Interface (TUI)](https://support.mightycall.com/telephony-user-interface-tui) - [Setting up Third-Party Softphones](https://support.mightycall.com/setting-up-third-party-softphones) - [STIR/SHAKEN: Caller ID Authentication](https://support.mightycall.com/stir-shaken-caller-id-authentication) - [Dual-Channel Recording](https://support.mightycall.com/dual-channel-recording) See less ▼ ## Messaging Compliance - [A2P 10DLC Registration](https://support.mightycall.com/a2p-10dlc-registration) - [TCR Registration Fees](https://support.mightycall.com/tcr-registration-fees) - [Toll-Free Number Verification](https://support.mightycall.com/toll-free-number-verification) - [Guide to the Messaging Registration Form](https://support.mightycall.com/guide-to-the-messaging-registration-form) ## Call Flow Setup - [Call Flow Builder](https://support.mightycall.com/call-flow-builder) - [Block & VIP Lists](https://support.mightycall.com/block-vip-lists) - [Business Hours](https://support.mightycall.com/business-hours) - [Business Greetings](https://support.mightycall.com/business-greetings) - [Call to Group](https://support.mightycall.com/call-to-group) - [Call Queue](https://support.mightycall.com/call-queue) - [Auto Receptionist (IVR)](https://support.mightycall.com/auto-receptionist-ivr) - [Multi-Level IVR](https://support.mightycall.com/multi-level-ivr) - [Dial by Name](https://support.mightycall.com/dial-by-name) - [General Voicemail Box](https://support.mightycall.com/general-voicemail-box) See less ▼ ## Numbers - [Adding & Deleting Phone Numbers](https://support.mightycall.com/adding-deleting-phone-numbers) - [Porting Numbers to MightyCall](https://support.mightycall.com/porting-numbers-to-mightycall) - [Setting up Caller ID](https://support.mightycall.com/setting-up-caller-id) - [DID Reputation](https://support.mightycall.com/did-reputation) - [Call Recording](https://support.mightycall.com/call-recording) - [Max Call Duration](https://support.mightycall.com/max-call-duration) See less ▼ ## Team Management - [Managing Your Team](https://support.mightycall.com/managing-your-team) - [Role Comparison](https://support.mightycall.com/role-comparison) - [Managing Workgroups](https://support.mightycall.com/managing-workgroups) - [Agent Role](https://support.mightycall.com/agent-role) - [Manager Role](https://support.mightycall.com/manager-role) - [Administrator Role](https://support.mightycall.com/administrator-role) - [Creating Custom Roles](https://support.mightycall.com/creating-custom-roles) See less ▼ ## Workspaces - [Agent Workspace](https://support.mightycall.com/agent-workspace) - [Supervisor Workspace](https://support.mightycall.com/supervisor-workspace) - [Managing Client Lists](https://support.mightycall.com/managing-client-lists) ## Reports - [Call Log](https://support.mightycall.com/call-log) - [Call Metrics Explained](https://support.mightycall.com/call-metrics-explained) - [Message Log](https://support.mightycall.com/message-log) - [Campaigns Report](https://support.mightycall.com/campaigns-report) - [Dispositions Report](https://support.mightycall.com/dispositions-report) - [Team Productivity](https://support.mightycall.com/team-productivity) See less ▼ ## Mobile App - [Mobile App Overview](https://support.mightycall.com/mobile-app-overview) - [Main Menu in the App](https://support.mightycall.com/main-menu-in-the-app) - [Dashboard in the App](https://support.mightycall.com/dashboard-in-the-app) - [Making Calls in the App](https://support.mightycall.com/making-calls-in-the-app) - [Receiving Calls in the App](https://support.mightycall.com/receiving-calls-in-the-app) - [Messaging in the App](https://support.mightycall.com/messaging-in-the-app) - [Contacts in the App](https://support.mightycall.com/contacts-in-the-app) - [Recents in the App](https://support.mightycall.com/recents-in-the-app) - [Journal in the App](https://support.mightycall.com/journal-in-the-app) - [Settings in the App](https://support.mightycall.com/settings-in-the-app) - [Connection Methods](https://support.mightycall.com/connection-methods) - [Network Connection Indicator](https://support.mightycall.com/network-connection-indicator) See less ▼ ## Desktop App - [Desktop App Overview](https://support.mightycall.com/desktop-app-overview) - [Desktop App Installation Errors](https://support.mightycall.com/desktop-app-installation-errors) - [Enabling Notifications for Desktop App](https://support.mightycall.com/enabling-notifications-for-desktop-app) - [Making MightyCall Desktop App the Default Calling App](https://support.mightycall.com/making-mightycall-desktop-app-the-default-calling-app) ## Integrations - [MightyCall API Documentation](https://support.mightycall.com/mightycall-api-documentation) - [Authentication via API](https://support.mightycall.com/authentication-via-api) - [MightyCall Zoho Integration](https://support.mightycall.com/mightycall-zoho-integration) - [MightyCall HubSpot Integration](https://support.mightycall.com/mightycall-hubspot-integration) - [MightyCall Salesforce Integration](https://support.mightycall.com/mightycall-salesforce-integration) - [MightyCall Balto AI Integration](https://support.mightycall.com/mightycall-balto-integration) - [Integrating MightyCall with Zapier](https://support.mightycall.com/integrating-mightycall-with-zapier) - [Email Integration](https://support.mightycall.com/email-integration) See less ▼ ## Deskphone Guides - [Setting up Deskphones](https://support.mightycall.com/setting-up-deskphones) - [Cisco SPA Adapter Configuration Guide](https://support.mightycall.com/cisco-spa-adapter-configuration-guide) - [Cisco SPA Configuration Guide](https://support.mightycall.com/cisco-spa-configuration-guide) - [Grandstream GXP2xx Configuration Guide](https://support.mightycall.com/grandstream-gxp2xx-configuration-guide) - [Polycom IP and VVX Configuration Guide](https://support.mightycall.com/polycom-ip-and-vvx-configuration-guide) - [Polycom OBI Adapter Guide](https://support.mightycall.com/polycom-obi-adapter-guide) - [Yealink T-series Configuration Guide](https://support.mightycall.com/yealink-t-series-configuration-guide) See less ▼ ## FAQs - [How to allow access to my microphone?](https://support.mightycall.com/how-to-allow-access-to-my-microphone) - [What is considered a single SMS message?](https://support.mightycall.com/what-is-a-single-sms) - [How to avoid sending calls to personal voicemail?](https://support.mightycall.com/how-to-avoid-sending-calls-to-personal-voicemail) - [How to change the order of agents in a workgroup?](https://support.mightycall.com/how-to-change-the-order-of-agents-in-a-workgroup) - [Why are calls from my number(s) marked as Spam/Spam Likely?](https://support.mightycall.com/why-are-my-calls-marked-as-spam) - [MightyCall Call Center](https://support.mightycall.com/mightycall-call-center#main-content) - [Profile & Settings](https://support.mightycall.com/mightycall-call-center#profile-settings) - [Subscription & Billing](https://support.mightycall.com/mightycall-call-center#subscription-billing) - [Payment Methods](https://support.mightycall.com/mightycall-call-center#payment-methods) - [Auto Dialer](https://support.mightycall.com/mightycall-call-center#auto-dialer) - [Calling & Messaging](https://support.mightycall.com/mightycall-call-center#calling-messaging) - [Messaging Compliance](https://support.mightycall.com/mightycall-call-center#messaging-compliance) - [Call Flow Setup](https://support.mightycall.com/mightycall-call-center#call-flow-setup) - [Numbers](https://support.mightycall.com/mightycall-call-center#numbers) - [Team Management](https://support.mightycall.com/mightycall-call-center#team-management) - [Workspaces](https://support.mightycall.com/mightycall-call-center#workspaces) - [Reports](https://support.mightycall.com/mightycall-call-center#reports) - [Mobile App](https://support.mightycall.com/mightycall-call-center#mobile-app) - [Desktop App](https://support.mightycall.com/mightycall-call-center#desktop-app) - [Integrations](https://support.mightycall.com/mightycall-call-center#integrations) - [Deskphone Guides](https://support.mightycall.com/mightycall-call-center#deskphone-guides) - [FAQs](https://support.mightycall.com/mightycall-call-center#faqs) - [MightyCall Classic](https://support.mightycall.com/mightycall-classic#main-content) - [Personal Settings](https://support.mightycall.com/mightycall-classic#personal-settings) - [Subscription & Billing](https://support.mightycall.com/mightycall-classic#subscription-billing) - [Calling & Messaging](https://support.mightycall.com/mightycall-classic#calling-messaging) - [Messaging Compliance](https://support.mightycall.com/mightycall-classic#messaging-compliance) - [Call Flow](https://support.mightycall.com/mightycall-classic#call-flow) - [Team & Roles](https://support.mightycall.com/mightycall-classic#team-roles) - [Business Numbers](https://support.mightycall.com/mightycall-classic#business-numbers) - [Mobile App](https://support.mightycall.com/mightycall-classic#mobile-app) - [Integrations](https://support.mightycall.com/mightycall-classic#integrations) - [Deskphone Guides](https://support.mightycall.com/mightycall-classic#deskphone-guides) - [FAQs](https://support.mightycall.com/mightycall-classic#faqs) [mailto:support@mightycall.com](mailto:support@mightycall.com) Copyright © 2025, MightyCall