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MightyCall Help Center
MightyCall Call Center
MightyCall Call Center
All about MightyCall Call Center solution, including the mobile & desktop apps.
Profile & Settings
Managing Your Profile
Two-Factor Authentication
Emergency (911) Address
Call Forwarding Options
Call Answering Rules
Greetings & Media
Call Screening
Agent Statuses
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Subscription & Billing
Managing Your Account
Managing Your Subscription
Managing Your Billing Details
Taxes & Fees
Refill Minutes
Add-ons
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Payment Methods
Paying with Credit Cards
Troubleshooting International Card Payments
3D Secure (3DS)
Paying with PayPal
Paying with Apple Pay
Auto Dialer
Preview Dialing
Progressive Dialing
Predictive Dialing
Creating Campaigns
Managing Record Lists
Scheduling Campaigns
Managing Campaigns
Campaigns in Workspaces
Campaigns in Call Log
Account DNC List
National DNC Registry Compliance
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Calling & Messaging
International Call Rates
Webphone
Business Messaging
Conference Calling
Voice to Text
Telephony User Interface (TUI)
Setting up Third-Party Softphones
STIR/SHAKEN: Caller ID Authentication
Dual-Channel Recording
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Messaging Compliance
A2P 10DLC Registration
TCR Registration Fees
Toll-Free Number Verification
Guide to the Messaging Registration Form
Call Flow Setup
Call Flow Builder
Block & VIP Lists
Business Hours
Business Greetings
Call to Group
Call Queue
Auto Receptionist (IVR)
Multi-Level IVR
Dial by Name
General Voicemail Box
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Numbers
Adding & Deleting Phone Numbers
Porting Numbers to MightyCall
Setting up Caller ID
Call Recording
Max Call Duration
Team Management
Managing Your Team
Role Comparison
Managing Workgroups
Agent Role
Manager Role
Administrator Role
Creating Custom Roles
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Workspaces
Agent Workspace
Supervisor Workspace
Managing Client Lists
Reports
Call Log
Message Log
Campaigns Report
Dispositions Report
Team Productivity
Mobile App
Mobile App Overview
Main Menu in the App
Dashboard in the App
Making Calls in the App
Receiving Calls in the App
Messaging in the App
Contacts in the App
Recents in the App
Journal in the App
Settings in the App
Connection Methods
Network Connection Indicator
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Desktop App
Desktop App Overview
Desktop App Installation Errors
Enabling Notifications for Desktop App
Making MightyCall Desktop App the Default Calling App
Integrations
MightyCall API Documentation
MightyCall HubSpot Integration
MightyCall Salesforce Integration
MightyCall Balto AI Integration
Integrating MightyCall with Zapier
Email Integration
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Deskphone Guides
Setting up Deskphones
Cisco SPA Adapter Configuration Guide
Cisco SPA Configuration Guide
Grandstream GXP2xx Configuration Guide
Polycom IP and VVX Configuration Guide
Polycom OBI Adapter Guide
Yealink T-series Configuration Guide
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FAQs
How to allow access to my microphone?
How to avoid sending calls to personal voicemail?
How to change the order of agents in a workgroup?
Why are calls from my number(s) marked as Spam/Spam Likely?
