The Journal in the app lists the calling and messaging activities on your MightyCall account in the chronological order. You can switch between Calls / Voicemails / Messages tabs on Android and Calls & Voicemails / Messages on iOS.
You can filter the information in the Journal:
- by date: the history for the past day, 7 days or for the whole time*;
- by request type: open/resolved*;
- by agents;
- by the call type: inbound/outbound/voicemail, connected/accepted, unanswered.
*Also applied to messages.
Swipe any record to the left to make an outgoing call or text the contact/phone number, or listen to a call/voicemail recording. You can also view the contact or report a problem with a specific call.