---
title: Integrating MightyCall with Zapier
description: Integrating MightyCall with Zapier
---

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# Integrating MightyCall with Zapier

This feature allows Zapier to integrate MightyCall with your CRM system, Google Sheets, or Slack. Zapier moves info between MightyCall and your web apps automatically.

- [Steps to follow](https://support.mightycall.com/integrating-mightycall-with-zapier#steps)
- [Webhook fields](https://support.mightycall.com/integrating-mightycall-with-zapier#webhook)

### Steps to follow

There are two ways you can create Zaps: with an already existing Zap or customize your Zap.

1. Log in to Zapier and click on **Create → Zaps**.
   
   ![701808b8-4adf-430b-a838-9909955a743a](https://support.mightycall.com/hs-fs/hubfs/701808b8-4adf-430b-a838-9909955a743a.png?width=300&height=522&name=701808b8-4adf-430b-a838-9909955a743a.png)
2. In the pop-up window, choose **Webhooks by Zapier**.
   
   ![c9c836d4-4e7d-4bee-b4d3-27c463e0966e](https://support.mightycall.com/hs-fs/hubfs/c9c836d4-4e7d-4bee-b4d3-27c463e0966e.png?width=400&height=461&name=c9c836d4-4e7d-4bee-b4d3-27c463e0966e.png)
3. Next, select **Choose Trigger Event** → **Catch Raw Hook**, and press Continue.
   
   ![de66699b-8ffe-4d78-bfb2-b862e9acb181](https://support.mightycall.com/hs-fs/hubfs/de66699b-8ffe-4d78-bfb2-b862e9acb181.png?width=670&height=538&name=de66699b-8ffe-4d78-bfb2-b862e9acb181.png)  
   ![14b0cc32-6003-46ba-8556-a339b7def710](https://support.mightycall.com/hs-fs/hubfs/14b0cc32-6003-46ba-8556-a339b7def710.png?width=300&height=482&name=14b0cc32-6003-46ba-8556-a339b7def710.png)
4. In the new screen, copy the generated **webhook URL**.
   
   ![7fe27443-d0bc-41e1-8f5f-b162d237beb4](https://support.mightycall.com/hs-fs/hubfs/7fe27443-d0bc-41e1-8f5f-b162d237beb4.png?width=300&height=479&name=7fe27443-d0bc-41e1-8f5f-b162d237beb4.png)
5. Go to **Integrations → API → WebHooks** section in your MightyCall account. Insert the generated URL in the **Enter the URL** field and click **Save Changes**.
   
   ![33593f6a-fa4b-4d4c-969f-1cdf02b640c9](https://support.mightycall.com/hs-fs/hubfs/33593f6a-fa4b-4d4c-969f-1cdf02b640c9.png?width=670&height=310&name=33593f6a-fa4b-4d4c-969f-1cdf02b640c9.png)
6. Return to Zapier and press **Continue**. If Zapier cannot pull up the data, it will give you an error, *File cannot be found*. If it is successful, it would pull up the information this way.  
   ![9311a0a8-7f89-4cdd-ae3f-815b64d1c988](https://support.mightycall.com/hs-fs/hubfs/9311a0a8-7f89-4cdd-ae3f-815b64d1c988.png?width=300&height=483&name=9311a0a8-7f89-4cdd-ae3f-815b64d1c988.png)
7. Click to continue with the selected record to complete the **Trigger** setup. To proceed to the **Action** setup, select another app: for example, Google Sheets. Select the **action event** and the **account** to use.
   
   ![a0f07ebe-1189-4b46-aed3-dacae468a367](https://support.mightycall.com/hs-fs/hubfs/a0f07ebe-1189-4b46-aed3-dacae468a367.png?width=300&height=482&name=a0f07ebe-1189-4b46-aed3-dacae468a367.png)
8. After completing the base settings, configure the action.
   
   ![2024-09-16\_18-49](https://support.mightycall.com/hs-fs/hubfs/2024-09-16_18-49.png?width=300&height=481&name=2024-09-16_18-49.png)
9. Test the step, and it will create a spreadsheet row in the selected spreadsheet.
   
   ![4f18c6a0-8420-489a-86b2-f9f4d5be0cb8](https://support.mightycall.com/hs-fs/hubfs/4f18c6a0-8420-489a-86b2-f9f4d5be0cb8.png?width=300&height=480&name=4f18c6a0-8420-489a-86b2-f9f4d5be0cb8.png)  
   ![2024-09-16\_18-55](https://support.mightycall.com/hs-fs/hubfs/2024-09-16_18-55.png?width=300&height=482&name=2024-09-16_18-55.png)
10. Publish the Zap to make it go live.

### Webhook fields

**EventType**, including:

- *OutgoingCall* – initiate an outgoing call
- *OutgoingCallConnected* – the outgoing call is connected
- *OutgoingCallCompleted* – the outgoing call is completed
- *IncomingCall* – initiate an incoming call
- *IncomingCallRinging* – initiate ringing for an incoming call
- *IncomingCallStopRinging* – end the incoming call if no one answers
- *IncomingCallConnected* – the incoming call is connected
- *IncomingCallCompleted* – the incoming call is completed

Fields captured can be the following:

1. **Body\_\_From** – the number from which the call is initiated
2. **Body\_\_To** – the number to which the call is directed
3. **Timestamp** – the time of the event
4. **Body\_\_Extension** – the **extension of the employee** associated with the call
5. **CallId** – the call’s unique ID

*Additional filters and event configurations may be set for all of the above fields.*

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