How to change the order of agents in a workgroup?

There is an option to create new workgroups in the Call Flow section, that allows setting up the custom order of agents there:

1. Go to the Call Flow section and select Call to Group or Call Queue in the action menu:
   
   
2. Click on the Add Workgroup button:
   
   
3. On the showing menu, enter the new workgroup name, check off the agents you'd like to add to the workgroup, then drag & drop on the icons next to their names to change their order: 
   
   
4. Click OK to save the changes.