--- title: Connection Methods description: Connection Methods --- [Skip to content](https://support.mightycall.com/connection-methods#main-content) [![Logo MightyCall 32x35](https://support.mightycall.com/hs-fs/hubfs/Logo%20MightyCall%2032x35.png?width=33&height=35&name=Logo%20MightyCall%2032x35.png)](https://support.mightycall.com/?hsLang=en) - [View status page](https://status.mightycall.com/) - [Submit ticket](https://share.hsforms.com/1soAJALfaT0uWAbdbOnNPWA8ozk) - [Visit our website](https://mightycall.com/) Open main navigation Close main navigation - [View status page](https://status.mightycall.com/) - [Submit ticket](https://share.hsforms.com/1soAJALfaT0uWAbdbOnNPWA8ozk) - [Visit our website](https://mightycall.com/) - How can we help you? - There are no suggestions because the search field is empty. 1. [MightyCall Help Center](https://support.mightycall.com/?hsLang=en) 2. [MightyCall Call Center](https://support.mightycall.com/mightycall-call-center?hsLang=en) 3. [Mobile App](https://support.mightycall.com/mightycall-call-center?hsLang=en#mobile-app) # Connection Methods There are three connection methods that can be used for making outbound calls in your mobile app. You can access them by tapping on **the antenna icon** in the upper right corner of the screen. - [IP Telephony](https://support.mightycall.com/connection-methods#ip-telephony) - [Mixed method](https://support.mightycall.com/connection-methods#mixed-method) - [Cell/Cellular network](https://support.mightycall.com/connection-methods#cell) ![Untitled(10)](https://support.mightycall.com/hs-fs/hubfs/Untitled(10).png?width=670&height=735&name=Untitled(10).png) ### IP Telephony The default connection method is **IP Telephony**. In most cases, it is your wi-fi network. Your MightyCall talk minutes are used when making calls through IP Telephony. It is more preferable than the others as it provides a stable connection and the best call quality. ### Mixed method **Mixed method** is used when there is some Internet connection available, but it is poor or unstable (e.g. you are on your way to your workplace). It is important to mention that while using the **Mixed method**, the call will go through your MightyCall business number, **the called party will also see the call coming from your MightyCall number**, not your personal cell phone number. However, it is your cell phone provider's minutes that will be used. Also, the switch of the methods will end the current call. ![Untitled(11)](https://support.mightycall.com/hs-fs/hubfs/Untitled(11).png?width=670&height=735&name=Untitled(11).png) If during the call, your connection becomes unstable, you will see the following popup message if you click on the red indicator. It means that the **Mixed method** can be used instead to enhance the call quality. To do so, tap on **End call, switch to Mixed**, navigate to the upper right corner of the app and choose the Mixed Method. ![Untitled(12)](https://support.mightycall.com/hs-fs/hubfs/Untitled(12).png?width=670&height=735&name=Untitled(12).png) Please note that for using the **Mixed method**, it is crucial that the cell phone number of your mobile device matches the number specified under **Settings → Profile**. Otherwise, the app will not know what number to use, thus it will not be able to make an outbound call.   ### Cell/Cellular network The third method is the **Cellular network** or **Cell**. Use it **only** when you don’t have any Internet connection. This method uses your cell phone provider minutes to make a call. **Your business number will not be displayed, and the calls will ring from your cell phone number.** So, basically, this method only copies the phone number from the MightyCall app and pastes it to your phone to call from your SIM card. It may be used in emergency cases, when your call was interrupted by a power/network outage, and you need to resume the call. - [MightyCall Call Center](https://support.mightycall.com/mightycall-call-center?hsLang=en#main-content) - [Profile & Settings](https://support.mightycall.com/mightycall-call-center?hsLang=en#profile-settings) - [Subscription & Billing](https://support.mightycall.com/mightycall-call-center?hsLang=en#subscription-billing) - [Payment Methods](https://support.mightycall.com/mightycall-call-center?hsLang=en#payment-methods) - [Auto Dialer](https://support.mightycall.com/mightycall-call-center?hsLang=en#auto-dialer) - [Calling & Messaging](https://support.mightycall.com/mightycall-call-center?hsLang=en#calling-messaging) - [Messaging Compliance](https://support.mightycall.com/mightycall-call-center?hsLang=en#messaging-compliance) - [Call Flow Setup](https://support.mightycall.com/mightycall-call-center?hsLang=en#call-flow-setup) - [Numbers](https://support.mightycall.com/mightycall-call-center?hsLang=en#numbers) - [Team Management](https://support.mightycall.com/mightycall-call-center?hsLang=en#team-management) - [Workspaces](https://support.mightycall.com/mightycall-call-center?hsLang=en#workspaces) - [Reports](https://support.mightycall.com/mightycall-call-center?hsLang=en#reports) - [Mobile App](https://support.mightycall.com/mightycall-call-center?hsLang=en#mobile-app) - [Desktop App](https://support.mightycall.com/mightycall-call-center?hsLang=en#desktop-app) - [Integrations](https://support.mightycall.com/mightycall-call-center?hsLang=en#integrations) - [Deskphone Guides](https://support.mightycall.com/mightycall-call-center?hsLang=en#deskphone-guides) - [FAQs](https://support.mightycall.com/mightycall-call-center?hsLang=en#faqs) - [MightyCall Classic](https://support.mightycall.com/mightycall-classic?hsLang=en#main-content) - [Personal Settings](https://support.mightycall.com/mightycall-classic?hsLang=en#personal-settings) - [Subscription & Billing](https://support.mightycall.com/mightycall-classic?hsLang=en#subscription-billing) - [Calling & Messaging](https://support.mightycall.com/mightycall-classic?hsLang=en#calling-messaging) - [Messaging Compliance](https://support.mightycall.com/mightycall-classic?hsLang=en#messaging-compliance) - [Call Flow](https://support.mightycall.com/mightycall-classic?hsLang=en#call-flow) - [Team & Roles](https://support.mightycall.com/mightycall-classic?hsLang=en#team-roles) - [Business Numbers](https://support.mightycall.com/mightycall-classic?hsLang=en#business-numbers) - [Mobile App](https://support.mightycall.com/mightycall-classic?hsLang=en#mobile-app) - [Integrations](https://support.mightycall.com/mightycall-classic?hsLang=en#integrations) - [Deskphone Guides](https://support.mightycall.com/mightycall-classic?hsLang=en#deskphone-guides) - [FAQs](https://support.mightycall.com/mightycall-classic?hsLang=en#faqs) [mailto:support@mightycall.com](mailto:support@mightycall.com) Copyright © 2025, MightyCall