In Auto Dialer → Campaigns, you can also manage the DNC (Do Not Call) list on your MightyCall account (by default, there is none).
Clicking on the Upload button opens a dialog for selecting a file to upload.
Requirements for the uploaded file are as follows:
-
maximum file size: 10MB
maximum number of records within one file: 9,999
- maximum number of records within one record list: 100,000
- format: CSV, delimiter: ","
The following actions are available for the DNC list:
- Add more: Adds new records to the existing ones, with checks for duplicates and the phone number format;
- Replace: Completely replaces existing records in the list with new ones, with checks for duplicates and the phone number format;
- Delete all: Deletes the list;
- Export to CSV: Exports the list to a CSV file.
Agents can also select to add a number to the DNC list on the account upon completing a campaign call and selecting a call outcome:
