---
title: How to allow access to my microphone?
description: How to allow access to my microphone?
---

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# How to allow access to my microphone?

MightyCall webphone requires access to your microphone to make and accept calls. If you want to allow access to your microphone every time **console.mightycall.com** tries to use it, and you don’t want to be asked again, you should set the privacy settings in order to grant access to your microphone.

- [For Google Chrome](https://support.mightycall.com/how-to-allow-access-to-my-microphone#chrome)
- [For Microsoft Edge](https://support.mightycall.com/how-to-allow-access-to-my-microphone#edge)
- [For Mozilla Firefox](https://support.mightycall.com/how-to-allow-access-to-my-microphone#firefox)
- [For Safari](https://support.mightycall.com/how-to-allow-access-to-my-microphone#safari)
- [For the desktop app](https://support.mightycall.com/how-to-allow-access-to-my-microphone#desktop-app)

### For Google Chrome

1. Open Chrome and go to [the MightyCall Call Center login page](https://console.mightycall.com/Panel/Login).
2. Log in with your MightyCall account email & password.
3. Click on the **icon** next to the web address in the browser string.
   
   ![2025-04-26\_12-52](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_12-52.png?width=500&height=158&name=2025-04-26_12-52.png)
4. In the menu that appears, look for **Microphone** and toggle it on.
   
   ![2025-04-26\_12-53](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_12-53.png?width=500&height=443&name=2025-04-26_12-53.png)
5. If you don't see it right away, click **Site permissions**, then find **Microphone** in the **Permissions** menu and toggle it to **Allow**.
   
   ![2025-04-26\_12-44](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_12-44.png?width=500&height=280&name=2025-04-26_12-44.png)   
   ![2025-04-26\_12-43](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_12-43.png?width=500&height=260&name=2025-04-26_12-43.png)
6. If prompted, **refresh the page** for the changes to take effect.

### For Microsoft Edge

1. Open Microsoft Edge and go to [the MightyCall Call Center login page](https://console.mightycall.com/Panel/Login).
2. Log in with your MightyCall account email & password.
3. Click on the **lock icon** next to the web address in the browser string.
   
   ![2025-04-26\_12-54](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_12-54.png?width=500&height=154&name=2025-04-26_12-54.png)
4. In the menu that appears, look for **Microphone** and toggle it on.
   
   ![2025-04-26\_12-39](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_12-39.png?width=500&height=308&name=2025-04-26_12-39.png)
5. If you don't see it right away, click **Permissions for this site**, then find **Microphone** in themenu and toggle it to **Allow**.
   
   ![2025-04-26\_12-40](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_12-40.png?width=500&height=349&name=2025-04-26_12-40.png)   
   ![2025-04-26\_13-21](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_13-21.png?width=500&height=143&name=2025-04-26_13-21.png)
6. If prompted, **refresh the page** for the changes to take effect.

### For Mozilla Firefox

1. Open Mozilla Firefox and go to [the MightyCall Call Center login page](https://console.mightycall.com/Panel/Login).
2. Click on the **burger menu icon** in the top right corner of the browser and select **Settings**.
3. Click **Privacy & Security** from the left menu.
4. Scroll down to the **Permissions **section and click on the **Settings...** button for the Microphone option.
   
   ![2025-04-26\_13-30](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_13-30.png?width=670&height=288&name=2025-04-26_13-30.png)
5. Toggle the status for [**https://console.mightycall.com**](https://console.mightycall.com) to **Allow** and click the **Save Changes** button. 
   
   ![2025-04-26\_13-29](https://support.mightycall.com/hs-fs/hubfs/2025-04-26_13-29.png?width=500&height=499&name=2025-04-26_13-29.png)
6. If prompted, **refresh the page** for the changes to take effect.

### For Safari

#### **Method 1:**

1. Open Safari and go to [the MightyCall Call Center login page](https://console.mightycall.com/Panel/Login).
2. Click on the **page settings icon** located on the left side of the address bar. From the dropdown menu, click on **Website Settings…**
   
   ![](https://support.mightycall.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1746024676535.png?width=600&height=340&name=google-1746024676535.png)
3. In the **Website Settings** pop-up, find the following options and set them accordingly:  
     - **Pop-up Windows →** **Allow**
     - **Microphone→** **Allow**
4. Once you make the changes, they are saved automatically. You may need to **refresh the page** for changes to take effect.

#### **Method 2:**

1. Open Safari. In the top menu bar, click on **Safari → Settings** (or **Preferences** on older versions).
2. In the Settings window, click on the **Websites** tab. In the left sidebar, scroll and select **Microphone**.
3. Find the website console.mightycall.com to **enable Microphone** and click the dropdown button next to it. Choose **Allow** from the options.   
      
   ![](https://support.mightycall.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1746025139578-2.png?width=600&height=431&name=google-1746025139578-2.png)  
   **Note**: Make sure to **allow** access to **When visiting other websites**.
4. Go to enable **Notifications** and click the dropdown button next to it. Choose "**Allow**" from the options.   
    ![](https://support.mightycall.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1746025139578-1.png?width=600&height=427&name=google-1746025139578-1.png)  
   **Note**: Make sure to allow access to **Allow websites to ask for permission to send notifications**.
5. Go to **enable Pop-up Windows** and click the dropdown button next to it. Choose **Allow** from the options. 
   
   ![](https://support.mightycall.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1746025139578.png?width=600&height=428&name=google-1746025139578.png)  
   **Note**: Make sure to **allow** access to **when visiting other websites**.
6. Once you make the changes, they are saved automatically. You may need to **refresh the page** for changes to take effect.

### For the desktop app

1. Make sure you have a device with a microphone (for example, a USB headset) connected to your PC via a wired connection. If you haven't connected it yet, please do and press **Ctrl + R** to remove the warning:
   
   ![micacess](https://support.mightycall.com/hs-fs/hubfs/micacess.png?width=300&height=61&name=micacess.png)
2. Open the webphone settings and make sure the proper device is selected for the microphone and the signal indicator is reacting to your speech. Make a test call if needed.
   
   ![2026-06-09\_13-17](https://support.mightycall.com/hs-fs/hubfs/2026-06-09_13-17.png?width=250&height=515&name=2026-06-09_13-17.png)  
   ![2026-06-09\_13-22](https://support.mightycall.com/hs-fs/hubfs/2026-06-09_13-22.png?width=250&height=75&name=2026-06-09_13-22.png)
3. If you'd prefer to use a different device, select it and test for the microphone signal as well.

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