Account DNC List

In Auto Dialer → Campaigns, you can also manage the DNC (Do Not Call) list on your MightyCall account (by default, there is none).

Clicking on the Upload button opens a dialog for selecting a file to upload.

Requirements for the uploaded file are as follows:

• maximum file size: 10MB

  maximum number of records within one file: 9,999

  • maximum number of records within one record list: 100,000
• format: CSV, delimiter: ","

The following actions are available for the DNC list:

• Add more: Adds new records to the existing ones, with checks for duplicates and the phone number format;
• Replace: Completely replaces existing records in the list with new ones, with checks for duplicates and the phone number format;
• Delete all: Deletes the list;
• Export to CSV: Exports the list to a CSV file.

Agents can also select to add a number to the DNC list on the account upon completing a campaign call and selecting a call outcome: