Role Comparison

Option	Agent	Manager	Administrator
Access to calls, messages, business numbers	✔️**	✔️*	✔️
Create & manage call flows	❌	✔️*	✔️
Buy, manage & delete business numbers	❌	✔️*	✔️
Set up & delete CRM integrations	❌	✔️*	✔️
Manage billing information	❌	✔️*	✔️
Create, edit & delete user groups	❌	✔️*	✔️
Add new users	❌	✔️* (only Agents)	✔️
Manage other users’ settings	❌	✔️* (only Agents)	✔️
Manage other users’ access to calls, messages & business numbers	❌	✔️* (only Agents)	✔️
Change user roles	❌	❌	✔️
Cancel the MightyCall account	❌	❌	✔️

* depends on the access provided by the Administrator

** depends on the access provided by the Administrator or Manager